Messaging.
Conversations on the record. Permanently.
Email is where messages go to get lost. ProBuilt’s internal messaging replaces it for the conversations inside your company, and it brings the load, the form or the report right into the conversation. Nobody copies and pastes a thing.
A motion graphic, from the pile to the record. On email, a question about the signed bill of lading for load 48214 bounces between driver Alvarez, dispatcher Ortiz and Webb in accounting: “BOL 48214”, “FW: BOL 48214”, “RE: FW: BOL 48214”, and on, each reply a line looping through the inbox until the lines are a tangle and the attachments a pile of copies. Then the tangle pulls straight into one thread in ProBuilt’s Message Center. Alvarez sends the signed bill of lading from the dock and it lands in the conversation, tied to the record itself. Ortiz answers with load order 48214, tied to the load, and Alvarez answers, “Got it. Rolling to Dallas.” The bill of lading goes on to the billing channel, and a notification tells Webb in accounting it’s there. One straight thread, on the record.
01The record comes with it.
Talk about the load. With the load right there.
In most offices, a question about a load starts with someone copying its number into an email and someone else looking it up again. In ProBuilt, the load comes with the message, and so do forms, reports and files. Nothing to copy, nothing to look up.
Follow load 48214. Or let it play on its own.
From the yard, the driver sends the signed bill of lading right in the conversation, and it opens beside it.
02Everyone in one place.
One place to talk. No more digging.
Direct messages for one person, group conversations for a team, and your drivers in the conversation from Mobile TMS. Every conversation stays on the record, so who said what, and when, is right where you left it, not buried in thousands of emails, and plenty never found.
- Direct and group conversations.One person or the whole team, every conversation kept on the record.
- Forms go by permission.Loads, forms and reports move between people by permission, never by copy and paste.
- Notifications that find people.When something needs someone, the notifications system alerts them.
- Full administrator-based security.Your administrators decide who sees what.
03In Mobile TMS too.
Drivers in the conversation. Wherever they’re parked.
Messaging is in Mobile TMS, so drivers trade messages with dispatch from the cab, and the people in the office answer from wherever they are.